We are very flexible and we will always try to come towards our clients’ needs and wishes. However, these terms and conditions will help both parties to have a clear understanding and guidelines of our services in order to clarify responsibilities and payments.

 

 

BOOKING FEES

In order to confirm your booking, you must provide a retainer fee which is 40% of the selected package price. This down payment needs to be balanced after signing the contract. This way you will have the certainty that we will provide our services on the selected date of event.

The booking fee will be deducted from the total cost of your chosen package. The remaining 60% of payment is due two (2) weeks before the date of the wedding.

We accept cash and bank transfer.

 

CANCELLATION

We know that things in life can change. In the event of a cancellation of your booking Amore.Rocks reserves the right to keep the retainer fee.

Cancellation less than 1 week before the wedding will result in the full amount of payment.

All cancellations must be made written via email.

 

RESCHEDULING OF EVENT DATE

If for whatever reason your event date needs to be rescheduled, and you let us know within 2 months of the agreed date, we will do everything in our power to work with your new date at no extra charges.

 

However, if you notify us of a date change from 60 days to shortly before the wedding, a fee will be applied to the new wedding. Fees may vary due to cancellation or change fees of travel and accommodation expenses.

If we are not available for the new date, the original contract will be cancelled and subject to the cancellation policy.

 

If Amore.Rocks will cancel a booked service, due to illness, accident or act of God, any fees paid, including the deposit, will be returned 100% to the client. In this instance Amore.ROCKS team will also do their utmost to provide an alternative photographer(s) from their list of professional contacts.